Features
ExciteAtHome again takes orders for new cable modem Comcast customers
REDWOOD CITY — Internet service provider ExciteAtHome and Comcast Corp.’s cable TV division have worked out a way to resume signing up new cable modem customers while ExciteAtHome deals with its bankruptcy reorganization.
Comcast spokeswoman Jenni Moyer would not describe the terms of the arrangement, but said it provided a way for ExciteAtHome to resume installing cable modems for Comcast customers.
ExciteAtHome stopped provisioning new accounts for its cable partners last week. Moyer said Philadelphia-based Comcast, the nation’s third-largest cable company, didn’t stop taking orders for new cable modems, but there could have been installation delays without Tuesday’s deal.
A spokeswoman for Redwood City-based ExciteAtHome said she could not confirm the arrangement or whether similar deals were in the works with other cable companies.
ExciteAtHome’s cable-access service has 3.7 million subscribers, making the company the leading provider of high-speed Internet connections.
It filed for federal bankruptcy protection in September, and its controlling shareholder, AT&T, plans to buy the company’s network assets for $307 million.
