One of the goals of the Berkeley Public Library Board-approved Library Strategic Plan: 2011-2013 is to cultivate a broader base of Berkeley residents into regular library users. One of the initiatives of this goal is the development of a Communications Plan. The San Francisco-based public relations firm BergDavis Public Affairs has been engaged to assist the library with gathering valuable feedback from the community and stakeholders through a detailed, user-oriented survey.
Over the next few months the Library will use the survey results to develop a comprehensive public information and communications program to promote the use and support of the Library and increase public awareness of the Library’s services, programs, special events and facilities. The final plan will recommend communication strategies to increase awareness of what the Library does and offers the community.
From January 23 through February 19, 2013 we will be seeking community input on how to improve Library services and communications. Your feedback is greatly appreciated. Please fill out the short survey you will find online at http://tinyurl.com/BPLCOMM; www.berkeleypubliclibrary.org or; at all library locations in paper format. Your help is greatly appreciated!