Features

Handheld device makers on the spot Companies have to prove they’re ready for the future

The Associated Press
Tuesday December 12, 2000

SAN JOSE — Palm Inc., hoping to retain its dominant position in the fast-growing market of handheld personal digital assistants, is promoting its wireless strategy and new applications in store for next year at its annual developers conference. 

The Santa Clara-based company and its operating system licensees, such as rival Handspring, command nearly 75 percent of the electronic organizer market, according to International Data Corp. And retailers say Palm and Palm OS devices are in high demand this holiday season. 

But competitors – most notably, Microsoft’s PocketPC – are moving in. 

“Palm will have to give a view of their future and that they’ll once again be trendy,” said Rob Enderle, an analyst with Giga Information Group. “They have a large number of suppliers and they’ll have to keep them from migrating to Microsoft.” 

In fact, the Redmond, Wash.-based Microsoft Corp. will hold a separate invitation-only dinner Tuesday for developers who will be in Santa Clara attending this week’s three-day PalmSource 2000 conference. 

“Palm certainly has a lot of users, and there are applications that their users can’t live without. We’re interested in talking to those people who are building those applications,” said Ed Suwanjindar, product manager for the mobile devices division at Microsoft. 

According to IDC, Palm handhelds, and others using its operating system, are estimated to surpass 4.4 million units in 2000, carrying 74 percent of the worldwide market. The Windows CE operating system by Microsoft will reach 1 million units, or 18 percent of the market. 

IDC projects, however, that Palm’s operating system dominance will diminish to 51 percent by the end of 2004, while Microsoft’s operating platform will grow to 39 percent of the handheld market. 

Palm officials were not available Monday to comment. 

But Palm has made strides this year to stay competitive. It expanded its wireless Internet download options and announced plans to introduce wireless e-mail next year. At this week’s conference, Palm is expected to give a demonstration of its next generation of handhelds that will include Bluetooth’s short-range radio technology. 

Palm also plans next year to introduce color screen options – in an apparent effort to compete against Handspring’s color cases and screens. It will show off its soon-to-be released Palm Vx Claudia Schiffer Edition, which sports a blue brushed-metal case instead of the silver ones now offered. 

Palm early next year also will introduce expansion slot options, similar to those offered now by Handspring. 

And in a move some analysts say is crucial for Palm and its partners to keep up with its competitors, Motorola Inc. announced Monday that it will start incorporating ARM technology – a leading wireless architectural standard – in its chips for smart handheld devices next year. Motorola currently supplies the microprocessors used in Palm Pilots and Handspring Visors. 

The ARM architecture in the chips would allow the personal digital assistants to better handle more advanced and complicated features, such as wireless data and video. 

“They’re expanding their technology base because everything is going multimedia,” said Tim Scannell, an industry analyst with Mobile Insights. “It’s something they had to do. You need that robust microprocessor platform to handle that new wave of wireless applications.” 

On the Net: 

www.palmsource.com