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Editor: 

As I usually find such chaos, ignorance, ugliness and absurdity in dealings with American governments (as a natural-born citizen), I would just like to say that, in applying for a passport at the Albany city offices, I found the staff to be highly efficient, knowledgeable and pleasant. Of course, this was a pretty routine matter. Perhaps the federal government will even do their part efficiently in processing this application. It has been mostly the State of California and Bay Area local governments that I have found often to be rotted out to the core. 

Raymond A. Chamberlin 

Berkeley